See below for answers to frequently asked questions regarding TVCOG's reponse to COVID-19.

Q: How do I retrieve belongings in my storage/innovation space?
A: If you have belongings you absolutely need to retrieve from the COG and you were unable to do so before we closed to the public, you may still be able to arrange a pickup time. Please contact staff via email at This email address is being protected from spambots. You need JavaScript enabled to view it. in order to do so.

Q: What about the classes/training/event I’m signed up for?
A: All in-person classes and programming will be postponed until further notice. We will be hosting some events online via webcasting, including our weekly social nights every Tuesday, and we are looking to host more virtual content in the future.

Q: I have an innovation space/storage rental space. Are these charges being paused?
A: We ask that anyone renting innovation space or storage space continue to pay their full space rental dues at this time. If you are experiencing financial difficulty that makes it hard to pay your full rental fees at this time, please reach out to us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will work with you to accommodate your needs.

Q: Can I borrow equipment from the facility for personal use during this time?
A: To keep our makers making, we will loan out equipment to members on a case-by-case basis. Priority will be given 1) to those making CoG-Approved safety supplies, and 2) businesses that need equipment to support off-site production. Email your request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: How is the COG community staying active and in-touch during this time?
A: We will be pivoting to virtual community events, including hosting our weekly social nights and Hatched via Zoom. Event links will be made available to members via email. There is also a slack channel for members to discuss PPE projects.

Q: How can I support the COG during this time?
A: The best way to support the COG right now is to stay an active member of our community. There are lots of ways you can stay active, including joining us for our online social nights, and generating virtual content for us like online classes and workshops, and short video projects.

As always, donations are always welcome, and are especially appreciated during this difficult time. Click here to donate.

Q: I would like to help the COG generate virtual content during this time period. How do I go about doing this?
A: We are hoping to have a form on our website that members can use to propose online classes soon, but for the time being we are asking everyone to reach out to us directly. This will be strictly on a volunteer basis. Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your ideas on virtual content, and staff will be in contact with you!

Q: Is the COG working on manufacturing PPE and other supplies for hospitals? How can I help?
A: To address the personal protection equipment (PPE) needs of the medical community and beyond, TVCOG will utilize our equipment and space to accommodate informal PPE requests from our local community to the best of our ability. If you believe you might have the ability to make something that will be of use to the local community, please reach out to us via email (This email address is being protected from spambots. You need JavaScript enabled to view it.) and share your project information. We would like the following: prototypes, specs, and costs of potential products, along with an estimate of your rate of production. Please note that PPE production will happen on-site in a very limited capacity, and only by those who have been approved to do so.

We are also looking for contacts in local organizations who are in need of PPE; we are hoping that we can reach out to local organizations directly, and manufacture only what is needed in the direct area. If you know someone at an organization that might be interested in working with TVCOG for this purpose, please connect us via email.

Q: What do I do about my membership?
This is a difficult and important question for both our members and COG leadership alike, and one we have taken time to consider all possible options for. We understand that now is a difficult time for everyone, and economic circumstances will be changing for many, and we are committed to making sure our community remains accessible and active during this difficult time.

Tech Valley Center of Gravity is a non-profit organization that operates on a narrow margin, and we rely on membership dues and donations in order to keep operating. Despite the facility being temporarily closed to general maker and coworker activity, we have ongoing expenses and overhead. We hope that you’ll consider continuing to support the COG during this time by continuing your membership at the current level, but we also understand the need to cut personal expenses at this time.

In the interest of keeping our doors open, we are asking that members unable to pay regular membership dues at this time continue to support us by moving to a “pay-what-you-can” system. Under this system, members can choose a monthly amount, starting at $10/month, to donate in place of regular membership fees while our doors are still closed to the public; amounts will be charged on the same billing schedule as your usual membership fees. We hope that this system will allow members to continue supporting us, while also removing any financial burden that membership fees may pose for those who have been hit with economic hardship during this time.

In order to move to this system, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your full name and preferred monthly amount. Members on this plan will be moved back to their regular monthly amount once restrictions from the Governor's office have been lifted and our doors are open again.

Q: When do you anticipate the COG reopening it’s doors to the public again?
A: Unfortunately, at this time, we do not have an anticipated timeline in place for reopening. We will continue to follow the measures set by the Governor's office, and keep membership updated via email on any and all changes regarding our accessibility. Information will also be posted on the TVCOG News section on our website here.